Data Protection Policy
We are very pleased about your interest in SCHOTT. Data protection is very important to us, which is why we take the protection of your private data seriously and want you to feel secure when you visit our website.
During your visit to our website, personal data may be partially collected.
The processing of personal data is always in accordance with the General Data Protection Regulation and in accordance with the country-specific data protection provisions applicable to SCHOTT. By means of this Data Protection Policy, we would like to inform you about what information we collect during your visit to our website and how it is used.
I. Who works with your personal data?
The SCHOTT AG is the controller of your personal data. Our company has its own branches in individual countries; these companies can process your personal data in the role of processor or joint controller in accordance with this document.
SCHOTT AG
Hattenbergstrasse 10
55122 Mainz
Germany
E-Mail: info@schott.com
Website: www.schott.com
Board of the SCHOTT AG:
Dr. Frank Heinricht (Chairman)
Hermann Ditz
Dr. Heinz Kaiser
Dr. Jens Schulte
Your personal data can be further processed by our partners only based on a data protection agreement, which guarantees the protection of your privacy. You can find more information in the section XI. of this document.
II. Name and address of the data protection officer
Our data protection officer is available to answer your questions about the processing of your personal information conducted by us.
Christoph Dahl
Hattenbergstrasse 10
55122 Mainz
Germany
E-Mail: info.datenschutz@SCHOTT.com
III. Provision of the website and creation of log files
1. Description and scope of data processing
With each access by a user on a page from the SCHOTT online content, the access data referring to this procedure will be stored in a log file on our server.
Each record consists of:
- The page from which the file was requested
- The name of the file
- The date and time of the request
- Access status (file transfer, file not found etc.)
- A description of the type of web browser used
- The IP address of the client
Your data will also be stored in the log files of our system. There is no storage of your data together with other personal data.
2. Legal basis for data processing
Legal basis for the temporary storage of data and log files is Art. 6 para. 1 lit. f GDPR.
3. Purpose of data processing
The temporary storage of the IP address by the system is necessary to enable delivery of the website to your computer. To do this, your IP address must remain stored for the duration of the session.
We store log files to ensure the functionality of the website. In addition, your data will help us to optimize our website and to ensure the security of our information technology systems. An evaluation of your data for marketing purposes does not take place in this context. These purposes are basis for our legitimate interest in the processing of data in accordance with Art. 6 para. 1 lit. f GDPR.
4. Duration of storage
Your data will be deleted as soon as it is no longer required for the purpose. This is the case when your session is over. For data stored in log files, your data will be deleted at the latest after 90 days. An additional storage is possible. In this case, your IP addresses will be deleted or alienated so that it can no longer be assigned to a specific individual.
5. Objection to processing and erasure
The collection of your data for the provision of our website and the storage of your data in log files is essential for the operation of our website. Consequently, there is no possibility to object to this data use or to demand erasure of data files.
IV. Use of cookies
1. Description and scope of data processing
The SCHOTT websites use cookies. Cookies are text files that are filed and stored on a computer system via an Internet browser. Each cookie contains a characteristic string that can uniquely identify the browser to when the website is reopened.
Here you can narrow your preferences to specific cookie categories. You can change your cookie settings at any time.
2. Legal basis for data processing
The legal basis for the processing of personal data using necessary cookies is Art. 6 para. 1 lit. f GDPR.
For website analytics and marketing cookies, the legal basis is your consent (Art. 6 para. 1 lit. a GDPR).
3. Purpose of data processing
By using cookies, SCHOTT provides you, as a user of this website, with more user-friendly services that would not be possible without cookies and make it easier for you to use websites. This purpose is the basis for our legitimate interest in the processing of your data in accordance with Art. 6 para. 1 lit. f GDPR.
The use of the analysis cookies is for improving the quality of our website and its contents. Through the analysis cookies, we learn how the website is used and so we can constantly optimize our offer.
4. Duration of storage
Cookies are stored on your computer. Therefore, you have full control over the use of those cookies.
The validity of the session cookies is limited to the duration of your visit to our portal. They are deleted automatically when you exit the browser. Persistent cookies are stored on your device for a period of time, but no longer than 10 years, and are not deleted even when the browser is closed.
5. Objection to processing and erasure
You can always manage the setting of cookies through the cookie preference box on our website. The collection of the data for the provision of the website and the storage of the data in session cookies is essential for the operation of the website. Consequently, there is no possibility to object to this data use or to demand erasure of data files.
You can also use the settings of your Internet browser to prevent storage of cookies or delete already set cookies at any time.
- Chrome: At the top of the address bar, click the lock (for SSL-certified pages) or the information icon (i).
- Firefox: Click the icon next to the web address in the top left corner. Follow the click box to the right and select "More Information". Cookie management is under "Privacy & History".
- Internet Explorer: Select the Tools> Internet Options button behind the gear icon. Click the "Privacy" tab. Under Settings, you will find the item "Advanced" with the management options for cookies.
Please note that if you block session cookies, this might prevent some pages from displaying correctly.
V. Website analytics
1. Analytic services provided by Google
If not noted otherwise, the provider of the services listed below is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, United States ("Google").
a) Google Analytics
For this website, we use Google Analytics, a web analytics service provided by Google for statistics tracking.
Google analyzes your use of this website on our behalf. For this, we use cookies as described above. The information generated by the cookie about your use of our website is usually transmitted to a Google server in the USA and stored there. Please note that in this process, Google does not store or use any IP address of you.
We also use the technical extension "Google Signals", which enables cross-device tracking. This makes it possible to assign an individual website visitor to different end devices. However, this only happens if the visitor has logged in to a Google service when visiting a website and has activated the option "personalized advertising" in his Google account settings at the same time. Even then, however, no personal data or user profiles are accessible to us; they remain anonymous to us.
If you do not want "Google Signals" to be used, you can disable the "Personalized advertising" option in your Google Account preferences.
You can find the Terms of Use and Privacy Policy of Google Analytics at
https://www.google.com/analytics/terms/gb.html
or at
https://www.google.com/intl/en/policies/
b) Google Analytics Audiences
On this website, we use the service "Google Analytics Audiences". The purpose of this service is the interest-based display of advertisements for users. This requires an analysis of website usage using cookies. The cookies store anonymized or pseudonymized data relating to the use of the website. Personal data is not stored. If you visit other websites that also use these services, you will be presented with advertisements that correspond to your previous interests. It cannot be ruled out that your data will be transmitted to the USA.
You can find further information at https://www.google.com/policies/technologies/ads.
c) Google Tag Manager
For transparency reasons, we would like to point out that we use the Google Tag Manager on this website. The Google Tag Manager itself does not collect any personal data. It makes it easier for us to integrate and manage our tags.
Tags are small pieces of code used, among other things, to measure traffic and visitor behavior, capture the impact of online advertising and social channels, set up remarketing and targeting, and test and optimize websites.
We use the Tag Manager for the Google services Google Analytics and GA Audience. If you have made a deactivation, the Google Tag Manager will recognize this deactivation. For more information about the Google Tag Manager, please see: https://www.google.com/analytics/tag-manager/use-policy/
2. Purpose of data processing
The information collected by Google about your use of this website (e.g. the referring URL, pages visited, your used web browser, your language setting, your operating system used or your screen resolution) are transmitted to a Google server in the USA, stored there, analyzed and the result made available to us in anonymous form. In addition, portions of this page use the Google Analytics demographics reports, which use Google's interest-based advertising data and third-party visitor data (such as age, gender, and interests).
3. Duration of storage
Cookies are stored on your computer and transmitted by this on our side. Therefore, as a user, you have full control over the use of cookies. By changing the settings in your internet browser, you can disable or restrict the transmission of cookies. You can delete cookies saved on your computer at any time.
4. Objection to processing and erasure
You can always manage the setting of all Analytics cookies together through the cookie preference box on our website. You can also prevent the storage of cookies by setting your browser software accordingly; however, please note that if you do this, you may not be able to use all the features of this website to the fullest extent possible.
VI. Marketing
Subject to your permission, certain Marketing cookies may record your visits to the website as well as anonymous data on the use of the website and transfer them to the following remarketing services:
1. Used services
a) Google Ads Remarketing
We use the remarketing function within the Google Ads service. With the remarketing function, we can present users of our website on other websites within the Google advertising network (in Google search, on YouTube, or on other websites) ads based on their interests.
For this purpose, the interaction of users on our website is analyzed, e.g. which offers the user is interested in in order to be able to display targeted advertising to users on other pages even after they have visited our website. In order to do this, Google stores a number in the browsers of users who visit certain Google services or websites in the Google display network. This number, known as a "cookie," is used to track the visits of these users. This number is used to uniquely identify a web browser on a particular device and not to identify a person; personal data is not stored.
b) Google Ads Conversion
We use the services of Google Ads Conversion to draw attention to our offers with the help of advertising media (so-called Google Ads) on external websites. In relation to the data of the advertising campaigns, we can determine how successful the individual advertising measures are. In doing so, we pursue the interest of displaying only such advertising to you that you are interested in and of achieving a fair calculation of advertising costs.
These advertising media are delivered by Google via so-called "Ad Servers". The ad server cookies determine certain parameters for measuring success, such as the display of ads or clicks by users. If you access our website via a Google advertisement, Google Ads stores a cookie on your computer. These cookies usually lose their validity after 30 days and are not intended to identify you personally. For this cookie, the unique cookie ID, number of ad impressions per placement (frequency), last impression (relevant for post-view conversions) and opt-out information (marking that the user no longer wishes to be addressed) are usually stored as analysis values.
These cookies enable Google to recognize your Internet browser. If a user visits certain pages on an ad customer's website and the cookie stored on their computer has not expired, Google and the customer may recognize that the user clicked on the ad and was directed to that page. Each ads customer is assigned a different cookie. Cookies cannot therefore be tracked through the websites of ads customers. We ourselves do not collect or process any personal data in the aforementioned advertising measures. We only receive statistical evaluations from Google. These evaluations enable us to identify which of the advertising measures used are particularly effective. We do not receive any further data from the use of the advertising media; in particular, we cannot identify users on the basis of this information.
Due to the marketing tools used, your browser automatically establishes a direct connection with the Google server. We have no influence on the extent and further use of the data collected by Google through the use of this tool and therefore inform you according to our state of knowledge: By integrating Ads Conversion, Google receives the information that you have called the relevant part of our website or clicked on an advertisement from us. If you are registered with a Google service, Google can assign the visit to your account. Even if you are not registered with Google or have not logged in, it is possible for the provider to find out and store your IP address.
c) Google Campaign Manager (formerly DoubleClick by Google)
This website also uses the online marketing tool Campaign Manager from Google. Campaign Manager uses cookies to serve ads relevant to users, to improve campaign performance reports, or to prevent a user from seeing the same ads more than once.
Google uses a cookie ID to track which ads appear in which browser, thereby preventing them from appearing more than once. In addition, Campaign Manager can use cookie IDs to collect conversions related to ad requests. This is the case, for example, when a user sees a Campaign Manager ad and later visits the advertiser's website with the same browser and buys something there. According to Google, Campaign Manager cookies do not contain any personal data.
Because of the marketing tools used, your browser automatically connects directly to Google's server. We have no influence on the extent and further use of the data collected by Google using this tool and therefore inform you according to our state of knowledge: Through the integration of Campaign Manager, Google receives the information that you have called the relevant part of our website or clicked on an advertisement from us. If you are registered with a Google service, Google can assign the visit to your account. Even if you are not registered with Google or have not logged in, it is possible for the provider to find out and store your IP address.
In addition, the Campaign Manager (DoubleClick Floodlight) cookies used enable us to understand whether you are performing any actions on our website after you have accessed or clicked on one of our display/video ads on Google or another platform via Campaign Manager (conversion tracking). Campaign Manager uses this cookie to understand the content that you have interacted with on our websites in order to send you targeted advertisements later.
For more information about Campaign Manager, please visit https://www.google.de/doubleclick and Google's privacy policy in general at https://www.google.de/intl/de/policies/privacy. Alternatively, you can visit the Network Advertising Initiative (NAI) website at http://www.networkadvertising.org.
d) BingAds
We also use the service "BingAds" on this website. BingAds is a conversion and tracking service of Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA (“Microsoft”).
Microsoft sets cookies on users' devices to analyze user behavior on our website. This assumes that the user has reached our website through a BingAds ad. This only gives us information about the total number of users who clicked on such an ad. No IP addresses are stored and no personal information about the identity of our users is shared.
e) LinkedIn Insight
We use the retargeting tool as well as the conversion tracking of LinkedIn Ireland, Wilton Plaza, Wilton Place, Dublin 2, Ireland ("LinkedIn"). For this purpose, our website incorporates the LinkedIn Insight Tag, which enables LinkedIn to collect statistical, pseudonymous information about your visit and use of our website and to provide us with aggregated statistics based on this information. The following information is collected:
- LinkedIn User ID (Cookie ID)
- IP address
- Metadata of the website visit, e.g. browser type, website visited
In addition, this information is used to provide you with offers and recommendations that are specific to your interests and relevant, after you have informed yourself about certain services, information and offers on the website. This information is stored in a cookie.
f) Facebook Pixel
To measure conversion rates, this website uses the visitor activity pixel of Facebook. The provider of this service is Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland.
This tool allows the tracking of page visitors after they have been linked to the website of the provider after clicking on a Facebook ad. This makes it possible to analyze the effectiveness of Facebook ads for statistical and market research purposes and to optimize future advertising campaigns.
For us as the operators of this website, the collected data is anonymous. We are not in a position to arrive at any conclusions as to the identity of users. However, Facebook archives the information and processes it, so that it is possible to make a connection to the respective user profile and Facebook is in a position to use the data for its own promotional purposes in compliance with the Facebook Data Usage Policy. This enables Facebook to display ads on Facebook pages as well as in locations outside of Facebook. We as the operator of this website have no control over the use of such data.
Insofar as personal data is collected on our website with the help of the tool described here and forwarded to Facebook, we and Facebook Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland are jointly responsible for this data processing (Art. 26 GDPR). The joint responsibility is limited exclusively to the collection of the data and its forwarding to Facebook. The processing by Facebook that takes place after the onward transfer is not part of the joint responsibility. The obligations incumbent on us jointly have been set out in a joint processing agreement. The wording of the agreement can be found under: https://www.facebook.com/legal/controller_addendum.
According to this agreement, we are responsible for providing the privacy information when using the Facebook tool and for the privacy-secure implementation of the tool on our website. Facebook is responsible for the data security of Facebook products. You can assert data subject rights (e.g., requests for information) regarding data processed by Facebook directly with Facebook. If you assert the data subject rights with us, we are obliged to forward them to Facebook.
According to Facebook, the collected data can be transferred to the USA and other countries. This data transmission is based on the Standard Contractual Clauses (SCC) of the European Commission. Details can be found here: https://www.facebook.com/legal/EU_data_transfer_addendum and https://de-de.facebook.com/help/566994660333381.
In Facebook’s Data Privacy Policies, you will find additional information about the protection of your privacy at: https://www.facebook.com/about/privacy/.
2. Purpose of data processing
With this feature, we can target you more effectively and more effectively by displaying personalized, interest-based ads from SCHOTT while visiting other sites.
3. Duration of storage
Cookies are stored on your computer and transmitted to it by our site. Therefore, as a user, you have full control over the use of cookies. By changing the settings in your internet browser, you can disable or restrict the transmission of cookies. You can delete cookies saved on your computer at any time.
4. Objection to processing and erasure
You can always manage the setting of all Marketing cookies together through the cookie preference box our website. You can also prevent the storage of cookies by setting your browser software accordingly; however, please note that if you do this, you may not be able to use all the features of this website to the fullest extent possible.
VII. Contact form and Email contact
1. Description and scope of data processing
Our website includes the possibility to easily contact SCHOTT via mail. If you use this function, the contact data entered in the input mask will be transmitted to us and will be saved. In addition, further data may be collected depending on the nature of the contact. At the time of sending the message, the following data is also stored:
- The IP address of the user
- Date and time of registration
In this context, we do not pass any data to third parties. The data is used exclusively for processing the conversation.
However, you have the opportunity to give your consent for receiving information in the field of special glass and glass ceramic from SCHOTT. If you can find this option in a specific form, your data are processed in accordance with respective consent attached to this option.
2. Legal basis for data processing
Legal basis for the processing of the data is your consent according to Art. 6 para. 1 lit. a GDPR.
The legal basis for the processing of the data transmitted in the course of sending an e-mail is Art. 6 para. 1 lit. f GDPR. If the e-mail contact aims to conclude a contract, then additional legal basis for the processing is Art. 6 para. 1 lit. b GDPR.
3. Purpose of data processing
We only process your personal data from the input mask to process the contact. In the case of contact via e-mail, this also includes the required legitimate interest in the processing of the data.
The other personal data processed during the sending process serve to prevent misuse of the contact form and to ensure the security of our information technology systems.
4. Duration of storage
Your data will be deleted as soon as it is no longer necessary for the purpose originally collected. For your personal data from contact form and those sent by e-mail, this is the case when the respective conversation with you is over. The conversation is ended when it can be inferred from the circumstances that the relevant facts have been finally clarified.
The additional personal data collected during the sending process will be deleted after a period of 90 days at the latest.
5. Objection to processing and erasure
Of course, you always have the opportunity to revoke your consent to the processing of personal data. If you contact us by email, you may object to the storage of your personal data at any time. In such a case, the conversation cannot continue.
VIII. Newsletter
1. Description and scope of data processing
On parts of our website, you can subscribe to a free newsletter. When registering for a newsletter, the contact data entered in the input mask will be transmitted to us and saved.
At the time of subscribing to the newsletter, the following data will also be stored:
- Date and time of registration
As part of the registration process, you consent to the processing of your personal data for receiving information in the field of special glass and glass ceramic from SCHOTT. In particular, you have given this consent:
"I agree that SCHOTT AG sends me e-mails containing information on special glass and glass ceramics products. My data will not be passed on to third parties. After the registration, I can revoke this consent at any time."
A revocation of the consent can be sent to unsubscribe@mailing.schott.com or by fax or by post. Furthermore, you have the possibility to revoke this consent by using the cancel link in every marketing e-mail you receive from us.
2. Legal basis for data processing
The legal basis for the processing of data after the user has registered for the newsletter is Art. 6 para. 1 lit. a GDPR.
3. Purpose of data processing
The collection of your email address serves to deliver the newsletter and to advertise our product offers. The collection of other personal data in the context of the registration process serves to prevent misuse of the services or the email address used.
4. Duration of storage
The data will be deleted as soon as it is no longer necessary for the purpose of its collection. Your email address will therefor be saved as long as the subscription to the newsletter is active.
5. Objection to processing and erasure
Of course, you always have the opportunity to revoke your consent to the processing of personal data.
IX. Web shop registration
On parts of our website, we include content elements that we obtain from third parties ("third-party providers").
1. Description and scope of data processing
In order to place an order in our web shop, you must register. In doing so, we need information about your company, but also some personal data. We will not transmit this data with third parties.
We collect the following data for the registration process:
- Salutation
- First name
- Last name
- Company
- Address (business)
- Phone number (business)
- E-mail address (business)
We use this data for processing your inquiry or order. At the time of registration, the following data is also stored:
- your IP address
- Date and time of registration
2. Legal basis for the data processing
Your registration is necessary for the processing of your order and thus for the fulfilment of a contract or the implementation of pre-contractual measures. Thus, the legal basis for the processing of data is art. 6 para. 1 lit. b GDPR.
3. Purpose of the data processing
Your registration is required to process your order.
4. Duration of storage
We store your personal data only as long as it is necessary for the execution of your business relationship with SCHOTT or as long as we are legally obligated to store such data.
5. Right to object
In principle, you have the possibility to cancel the registration at any time. You can have the data stored about you changed at any time.
If the data is required for the fulfilment of a contract or for the implementation of pre-contractual measures, however, premature deletion of the data is only possible if there are no contractual or legal obligations that prevent deletion.
X. Third party services
On parts of our website, we include content elements that we obtain from third parties ("third-party providers").
1. Description and scope of data processing
For this integration, it is necessary that the third-party providers of these contents process your IP address, since they could not send the contents to their browsers without the IP address. The IP address is therefore required for the presentation of these contents or functions.
2. Legal basis and purpose for data processing
The legal basis for the processing of data after the user has registered for the newsletter is Art. 6 para. 1 lit. f GDPR – our legitimate interests to provide you with efficient, economic and save services.
3. Third party services used
a) Google Maps
We integrate the maps of the service "Google Maps" from Google. The processed data may include in particular IP addresses and location data of the users, which are not collected without their consent (usually within the framework of the settings of their mobile devices).
You can find further information about this service at https://policies.google.com/privacy and object to the use of your data through installing a plugin available at http://tools.google.com/dlpage/gaoptout?hl=de.
b) YouTube Videos
We include videos, which are stored at http://www.YouTube.com but can be played directly from our website. YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA (“YouTube”), is the operator of the necessary software for the necessary plugin.
We integrate those videos via the "extended data protection mode". This ensures that YouTube receives no data about you as a user if you do not play the videos. Only when you play the videos, YouTube receives the information that you have accessed the corresponding subpage of our website. This occurs regardless of whether YouTube provides a user account that you are logged in to or whether there is no user account.
If you are logged in to Google, your data will be assigned directly to your account. If you do not wish your profile to be associated with YouTube, you must log out before activating the button. YouTube stores your data as user profiles and uses them for advertising, market research and/or the design of its website to meet your needs. Such evaluation is carried out in particular (even for users who are not logged in) to provide demand-oriented advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, whereby you must contact YouTube to exercise this right.
Further information on the purpose and scope of data collection and processing by YouTube can be found in the Privacy Policy. There you will also find further information on your rights and setting options to protect your privacy at https://www.google.de/intl/de/policies/privacy.
c) Captchas
In certain cases this website uses Google reCAPTCHA v2 to prevent automatic programs/ bots from using text fields. This increases the security of our website and SPAM for the user. This is also our legitimate interest and fulfils our legal obligation. The data collected is hardware and software information, such as device and application data, and the results of security checks. This information is transmitted to Google Ireland Limited , Gordon House, Barrow Street, Dublin 4, Ireland. The data will not be used for personalised advertising. Further information can be found in Google's Privacy Policy: https://policies.google.com/privacy. Further documentation is available here: https://developers.google.com/recaptcha/ and https://www.google.com/recaptcha/admin/create.
XI. Potential recipients of personal data
SCHOTT is a corporation operating on a global scale, which has cross-border legally independent companies, business processes, management structures, and technical systems.
The data collected on these websites is always collected and processed by SCHOTT AG. If necessary for business processes, your data will be shared with affiliates.
As part of the provision of our services, your information may under certain circumstances also be transferred to third parties who we have included in order processing, e.g. IT service providers. When transferring personal information to these third parties, we restrict ourselves to the information, which is necessary for the provision of the service in question and we ensure that this transfer is carried out in compliance with required data security measures. SCHOTT will only transfer your personal information to third parties which have committed themselves to data protection and to the processing of your information in compliance with the applicable laws.
In addition, SCHOTT may be forced by a court or an official order to reveal your data and associated information. Likewise, we reserve the right to use your information for the assertion of or defense against legal claims. In the event of a takeover or merger with another company, it may be necessary to disclose or transfer your information to actual or potential buyers. In this case, SCHOTT will endeavor to achieve the highest possible level of data protection and will comply with the legal stipulations.
XII. Your rights regarding the protection of your personal data
1. Right to information
You always have it in your own hands which of your personal data you provide us. Of course, beyond that, you may also make use of your right under Art. 15 GDPR and by written request with proof of your identity by SCHOTT demand confirmation as to whether and which personal data concerning you are processed by us.
2. Right to rectification
You have a right to rectification and / or completion to SCHOTT, if your personal data processed is incorrect or incomplete. We have to correct this immediately.
3. Right to erasure
Of course, you can request the deletion of your personal data from us at any time.
4. Right to revoke the data protection declaration of consent
You may also revoke your consent to the processing of your personal data at any time. The revocation of consent does not affect the lawfulness of the processing, which is carried out based on the consent until the revocation.
5. Right to restriction of processing
Likewise, under the conditions of Art. 18 GDPR you have the right to demand a restriction of the processing of your personal data.
6. Right to complain to a supervisory authority
Without prejudice to any other administrative or judicial remedy, you shall have the right to complain to a supervisory authority, in particular in the Member State of its residence, place of work or place of alleged infringement, if you believe that the processing of the personal data concerning you violates the GDPR.