Data Protection Policy

We are very pleased about your interest in SCHOTT. Data protection is very important to us, which is why we take the protection of your private data seriously and want you to feel secure when you visit our website.

During your visit to our website personal data may be partially collected. The processing of personal data is always in accordance with the General Data Protection Regulation and in accordance with the country-specific data protection provisions applicable to SCHOTT. By means of this Data Protection Policy we would like to inform you about what information we collect during your visit to our website and how it is used.

I.            Name and address of the responsible person

The SCHOTT AG is responsible for the careful use of your personally identifiable data.

SCHOTT AG

Hattenbergstrasse 10

55122 Mainz

Germany

Email: info.schott@schott.com

Website: www.schott.com

Board of the SCHOTT AG:

Dr. Frank Heinricht (Chairman)
Hermann Ditz
Dr. Heinz Kaiser
Dr. Jens Schulte

II.          Name and address of the data protection officer

Our data protection officer is available to answer questions about your personal information you may have.

Dr. Roland Leroux

Hattenbergstrasse 10

55122 Mainz

Germany

Email: info.datenschutz@SCHOTT.com

III.        Registration in the webshop

1.          Description and scope of data processing

To place an order in our webshop, you must register. Above all, we need information about your company, but also some personal data. The data is entered into an input mask, transmitted to us and stored. A transfer of data to third parties does not take place. The following data is collected during the registration process:

  • Title
  • First name
  • Surname
  • Company
  • Address (business)
  • Business phone number)
  • Email address (business) 

We use this data for the purpose of processing your request or processing your order. At the time of registration, the following data will also be stored

  • Your IP address
  • Date and time of registration

2.          Legal basis for data processing

Your registration is necessary for the processing of your order and thus for the fulfillment of a contract or the implementation of pre-contractual measures. Thus, the legal basis for processing the data is Art. 6 (1) lit. b GDPR.

3.          Purpose of the data processing

Your registration is required to process your order.

4.          Duration of storage

All personal data is stored with us only as long as it is necessary for the execution of your business relationship with SCHOTT or if we are required by law to store.

5.          Objection to processing and erasure

You always have the option of canceling the registration at any time. You can change the data stored about you at any time.

If the data is required to fulfill a contract or to carry out pre-contractual measures, however, premature deletion of the data is only possible insofar as there are no contractual or legal obligations to prevent deletion.

IV.        Use of your information for informational purposes

1.          Description and scope of data processing

If you register with us, you have the opportunity to give your consent for the transmission of information from the field of special glass and glass ceramic by the SCHOTT AG. If you choose, you have then submitted this consent:

"I agree that SCHOTT AG sends me e-mails containing information on special glass and glass ceramics products. My data will not be passed on to third parties. After the registration, I can revoke this consent at any time. A revocation of the consent can be sent to unsubscribe@mailing.schott.com or by fax or by post. Furthermore, I have the possibility to revoke this consent by using the cancel link in every e-mail."

2.          Legal basis for data processing

The legal basis for processing the data is your consent in accordance with Art. 6 para. 1 lit. a GDPR.

3.          Purpose of data processing

This additional processing of the data collected during the registration is used to send you advertising for our product offers.

4.          Duration of storage

The data will be deleted as soon as it is no longer necessary for the purpose of its collection. Your contact details will be stored for marketing purposes as long as you want to receive information from the field of special glass and glass ceramic from us.

5.          Objection to processing and erasure

As a user, you have the option of canceling the registration at any time. You can change the data stored about you at any time. If the data is required to fulfill a contract or to carry out pre-contractual measures, however, premature deletion of the data is only possible insofar as there are no contractual or legal obligations to prevent deletion.

V.         Potential recipients of personal data

We treat the personal data provided by you confidentially and solely store and use it in connection with dealings between you and SCHOTT AG.

We will not make the information provided by you available to any non-affiliated third parties or organizations not forming part of the SCHOTT Group, unless you unequivocally consent to such transfer in the course of the order process. It will be made available to companies of the SCHOTT Group only if you contact them directly, with your consent or when required to deliver goods or services that you want to use.

To the extent that we use service providers for the data processing, the contractual relations are regulated according to the provisions of the applicable data privacy laws.

VI.        Storage of access data

1.          Description and scope of data processing

With each access by a user on a page from the SCHOTT AG online content as well as with each file download, the access data referring to this procedure will be stored in a log file on our server.

Every data record comprises:

  • The page from where the file was downloaded;
  • The file name;
  • The download date and time;
  • The access status (file transmitted, file not found, etc.);
  • A description of the type of web browser used;
  • The client's IP address

In regards to the geographic location of the user, an estimate based on the IP number will be made, which will subsequently be evaluated for statistics.

2.          Legal basis for data processing

Legal basis for the temporary storage of data and log files is Art. 6 para. 1 lit. f GDPR.

3.          Purpose of data processing

The temporary storage of the IP address by the system is necessary to enable delivery of the website to your computer. To do this, your IP address must remain stored for the duration of the session.

Storage in log files is done to ensure the functionality of the website. In addition, your data will help us to optimize our website and to ensure the security of our information technology systems.

Further, accrued user and connection data will be analyzed only for trends and statistics and evaluated anonymously solely for the purpose of optimizing our Internet presence.

There will be no disclosure of data to third parties for any commercial or non-commercial purposes.

These purposes are the basis of our legitimate interest in the processing of data in accordance with Art. 6 para. 1 lit. f GDPR.

4.          Duration of storage

Your data will be deleted as soon as it is no longer required for the purpose. This is the case when your session is over. When storing your data in log files, your data will be deleted at the latest after 90 days. An additional storage is possible. In this case, your IP addresses will be deleted or alienated that the calling client can no longer be assigned.

5.          Opposition and removal possibility

The collection of your data for the provision of our website and the storage of your data in log files is essential for the operation of our website. Consequently, there is no contradiction for you.

VII.      Use of cookies

1.          Description and scope of data processing

The SCHOTT websites use cookies. Cookies are text files that are filed and stored on a computer system via an Internet browser. This cookie contains a characteristic string that allows the browser to be uniquely identified when the website is reopened.

a)          Session Cookies

We use cookies to make our website more user-friendly. Some elements of our website require that the calling browser could be identified even after a page break. The following data is stored and transmitted in the cookies:

  • Language settings
  • Log-in information

b)         Persistent Cookies

We use persistent cookies to store your data and settings if you wish to revisit our website in the future. This leads to faster and more comfortable access. The following data is stored and transmitted:

  • Topic selection
  • Menu Operation

2.          Legal basis for data processing

The legal basis for the processing of personal data using cookies is Article 6 (1) lit. f GDPR.

3.          Purpose of data processing

By using cookies, SCHOTT provides you, as a user of this website, with more user-friendly services that would not be possible without cookies and make it easier for you to use websites.

These purposes are the basis for our legitimate interest in the processing of personal data by type. Art. 6 para. 1 lit. f GDPR.

4.          Duration of storage

Cookies are stored on your computer and transmitted by it to our site. Therefore, you also have full control over the use of cookies.

The validity of the session cookies is limited to the duration of your visit to our portal. They are automatically deleted when you exit the browser. A link with personal data does not take place. Permanente- cookies are stored on your device for a period of time, but not more than 10 years, and are not deleted even when the browser is closed.

5.          Objection to processing and erasure

Of course, you can always object to the setting of cookies through our website by chosing a corresponding setting of your Internet browser to prevent the setting of cookies or delete already set cookies at any time.

  • Chrome: At the top of the address bar, click the lock (for SSL-certified pages) or the information icon (i).
  • Firefox: Click the icon next to the web address in the top left corner. Follow the click box to the right and select "More Information". Cookie management is under "Privacy & History".
  • Internet Explorer: Select the Tools> Internet Options button behind the gear icon. Click the "Privacy" tab. Under Settings, you will find the item "Advanced" with the management options for cookies.

 

The collection of the data for the provision of the website and the storage of the data in session cookies is essential for the operation of the website. Consequently, there is no possibility to object to this data use or to demand erasure of data files.

VIII.     Google Analytics

On this website, we use Google Analytics, a web analytics service provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, United States ("Google"), for statistics tracking.

1.          Description and scope of data processing

Google analyzes your use of this website on our behalf. For this we use cookies as described above. The information generated by the cookie about your use of our website is usually transmitted to a Google server in the USA and stored there. However, we use the function " _anonymizeIp () ", thus IP addresses within member states of the European Union or other contracting states of the Agreement on the European Economic Area are shortened beforehand in order to exclude a direct personal connection. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data. Google is also certified in the EU-US Privacy Shield , so that your data at Google in the United States has an appropriate level of data protection. The information collected by Google about your use of this website (eg the referring URL, pages visited, your used web browser, your language setting, your operating system used or your screen resolution) are transmitted to a Google server in the USA, stored there, analyzed and the result made available to us in anonymous form. In addition, portions of this page use the Google Analytics demographics reports, which use Google's interest-based advertising data and third-party visitor data (such as age, gender, and interests).

2.          Legal basis for data processing

The legal basis for the processing of personal data in the context of Google Analytics is Art. 6 para. 1 lit. f GDPR.

3.          Purpose of data processing

The use of this analysis tool is for the purpose of improving the quality of our website and its content. Through the analysis cookies, we learn how the website is used and so we can constantly optimize our offer.

These purposes are the basis of our legitimate interest in the processing of personal data pursuant to Art. 6 para. 1 lit. f GDPR.

4.          Duration of storage

Cookies are stored on your computer and transmitted on it from our site. Therefore, as a user, you have full control over the use of cookies. By changing the settings in your internet browser, you can disable or restrict the transmission of cookies. Already saved cookies can be deleted at any time.

5.          Objection to processing and erasure

This data is not attributable to any particular person and can be disabled at any time through the ad settings. Of course, you can opt-out of Google Analytics for future visits to the shop.schott.com site by using a Google browser plug-in and opting out of data collection. You can also prevent the storage of cookies by setting your browser software accordingly; however, please note that if you do this, you may not be able to use all the features of this website to the fullest extent possible. You can find the Terms of Use and Privacy Policy at https://www.google.com/analytics/terms/en.html or at https://www.google.com/intl/en/policies/.

VII.      Contact form and Email contact

1.          Description and scope of data processing

Our website includes the possibility to easily contact SCHOTT via mail. If you use this function, the data entered in the input mask will be transmitted to us and will be saved. These data are:

  • Salutation
  • First name
  • Surname
  • Company
  • Address (optional)
  • Country
  • Telephone number (optional)
  • Email address

In addition, further data may be collected depending on the nature of the contact. At the time of sending the message, the following data is also stored:

  • The IP address of the user
  • Date and time of registration

In this context, we do not pass any data to third parties. The data is used exclusively for processing the conversation.

However, you have the opportunity to give your consent for receiving information in the field of special glass and glass ceramic from SCHOTT. If you choose this, you have then given this consent:

"I agree that SCHOTT AG sends me e-mails containing information on special glass and glass ceramics products. My data will not be passed on to third parties. After the registration, I can revoke this consent at any time. A revocation of the consent can be sent to unsubscribe@mailing.schott.com or by fax or by post. Furthermore, I have the possibility to revoke this consent by using the cancel link in every e-mail."

2.          Legal basis for data processing

Legal basis for the processing of the data is your consent according to Art. 6 para. 1 lit. a GDPR.

The legal basis for the processing of the data transmitted in the course of sending an e-mail is Art. 6 para. 1 lit. f GDPR. If the e-mail contact aims to conclude a contract, then additional legal basis for the processing is Art. 6 para. 1 lit. b GDPR.

3.          Purpose of data processing

We only process your personal data from the input mask to process the contact. In the case of contact via e-mail, this also includes the required legitimate interest in the processing of the data.

The other personal data processed during the sending process serve to prevent misuse of the contact form and to ensure the security of our information technology systems.

4.          Duration of storage

Your data will be deleted as soon as it is no longer necessary for the purpose originally collected. For your personal data from contact form and those sent by e-mail, this is the case when the respective conversation with you is over. The conversation is ended when it can be inferred from the circumstances that the relevant facts have been finally clarified.

The additional personal data collected during the sending process will be deleted after a period of 90 days at the latest.

5.          Objection to processing and erasure

Of course, you always have the opportunity to revoke your consent to the processing of personal data. If you contact us by email, you may object to the storage of your personal data at any time. In such a case, the conversation cannot continue.  

VIII.     Your rights regarding the protection of your personal data

If your personal data are processed, you are the person concerned within the meaning of GDPR.

1.          Right to information

Basically, you always have it in your own hands which of your personal data you provide us. Of course, beyond that, you may also make use of your right under Art. 15 GDPR and by written request with proof of your identity by SCHOTT demand confirmation as to whether and which personal data concerning you are processed by us.

2.          Right to rectification

You have a right to rectification and / or completion to SCHOTT, if your personal data processed is incorrect or incomplete. We have to correct this immediately.

3.          Right to erasure

Of course, you can request the deletion of your personal data from us at any time.

4.          Right to revoke the data protection declaration of consent

You may also revoke your consent to the processing of your personal data at any time. The revocation of consent does not affect the lawfulness of the processing, which is carried out on the basis of the consent until the revocation.

5.          Right to restriction of processing

Likewise, under the conditions of Art. 18 GDPR you have the right to demand a restriction of the processing of your personal data.

6.          Right to complain to a supervisory authority

Without prejudice to any other administrative or judicial remedy, you shall have the right to complain to a supervisory authority, in particular in the Member State of its residence, place of work or place of alleged infringement, if you believe that the processing of the personal data concerning you is against the GDPR violates.

 

SCHOTT - last modified May 2018